Arizona Unemployment Insurance Benefits

ID.me Verification required




Your identity could not be verified using ID.me.
Please contact DES at 1-833-360-1334.
You may be required to answer fraud deterrence questions and provide additional documentation of your eligibility for unemployment benefits.

Identity Verification Required to File Unemployment Insurance Weekly Certifications

In order to file a file a weekly certification for Unemployment Insurance (UI) benefits, you must verify your identity. ID.me provides a quick, self-service option to verify your identity.

ID.me is a federally certified identity verification provider specializing in digital identity protection. This secure, online service helps the Arizona Department of Economic Security (DES) make sure you are who you say you are – and not someone who has stolen your identity. More information about ID.me, including how it protects your privacy, is available here.


IMPORTANT INSTRUCTIONS - READ BEFORE CONTINUING:
  • You will need to have your permanent government ID, such as your driver’s license or state-issued identification, and your Social Security number available.

  • Depending on the length of time it takes you to complete the ID.me verification, your UI application may time out. You should finish the ID.me verification and begin your weekly UI application again. You will then be directed to log in to ID.me again. ID.me will provide you with a verification code via text or phone call, which you can use to complete your ID.me sign in. You will NOT need to re-verify your identification.

  • If you have an existing ID.me account and you already verified your identity through ID.me in the past, even if it was for a purpose unrelated to UI, you do not need to verify your identity again. When you click the ID.me link below, you should log in to ID.me with your existing ID.me credentials. ID.me will provide you with a verification code via text or phone call, which you can use to complete your ID.me sign in.

  • In order to allow ID.me to share your verified identity information with DES, you MUST click “Allow” on the screen titled “AUTHORIZE AZ DES.” If you do not click “Allow,” you will be required to contact DES to verify your identity and you will not be able to file your UI application until you have done so.


More helpful information can be found on the ID.me help page or FAQ page.


To begin the process, please click the green button below and you will be directed to ID.Me.


Verification by ID.me    What is ID.me?


You must verify your identity using this service in order to continue filing your your weekly certification.
If you cannot verify your identity with ID.me, you can contact DES at 1-833-360-1334.